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Toyota South Africa Motors (TSAM) is intensifying its nationwide Takata Airbag Recall initiative with the revitalized campaign titled Don’t Risk It, Fix It. This effort urges owners of affected Toyota, Lexus, and Hino vehicles to promptly schedule their complimentary airbag replacements.
Although the Takata airbag recall has been ongoing since 2015 and stands as the largest automotive safety recall globally, Toyota is now amplifying its outreach to connect with the remaining vehicle owners who have yet to complete the essential safety repair.
Persistent Danger: Why Immediate Action Is Crucial
Despite extensive awareness campaigns over the years, approximately 39% of the impacted vehicles in South Africa have not undergone the necessary repairs. This leaves thousands of drivers and passengers vulnerable to serious injury or fatality if a defective airbag deploys with excessive force.
Vehicles Included in the Recall
The recall affects a broad spectrum of models across Toyota, Lexus, and Hino brands:
Toyota Models:
- Corolla (2002-2017)
- RAV4 (2003-2005)
- Fortuner (2005-2015)
- Hilux (2004-2015)
- Yaris (2005-2017)
- Avensis (2006-2008)
- Auris (2007-2013)
- RunX (2002-2007)
Lexus Models:
- IS (2006-2012)
- SC (2008)
- RX (2016)
Hino Model:
Andrew Kirby, President and CEO of TSAM, emphasizes that this renewed campaign aims to eliminate barriers and simplify the repair process for all vehicle owners. “Our message to every community is clear: Don’t Risk It, Fix It. We are committed to making the repair process straightforward, accessible, and completely free of charge.”
Enhanced Strategies to Reach Vehicle Owners
The Don’t Risk It, Fix It campaign has been upgraded with a more comprehensive and inclusive approach to ensure no owner is overlooked. Key initiatives include:
- Sending updated reminders to owners with outstanding repairs
- Offering free safety inspections and airbag replacements at all authorized Toyota, Lexus, and Hino dealerships
- Hosting community outreach events in local neighborhoods and workplaces to raise awareness
- Providing multilingual communications to effectively engage diverse South African communities
How to Verify if Your Vehicle Is Affected – At No Cost
Vehicle owners can quickly and easily determine if their car is part of the recall by using the following free resources:
- Contact the Toyota Call Centre at 0800 139 111 (have your Vehicle Identification Number (VIN) ready)
- Use the online VIN check tools available at:
Complimentary Repairs That Save Lives
All affected airbag inflators will be replaced free of charge, with no hidden fees or conditions. The replacement procedure generally takes about two hours, ensuring minimal disruption for vehicle owners.
Act Now: Protect Yourself and Your Loved Ones
If your vehicle is listed or if you are uncertain, verify your VIN immediately. Encourage friends, family, neighbors, and colleagues to do the same-sometimes a simple conversation can prevent a tragedy.
Toyota urges all South Africans to prioritize this safety measure without delay-because when it comes to safety, there is no time to waste.